Company Name: Saleem & Sons

Policy Effective Date: 01 July 2020

Return and Exchange Policy:

At Saleem & Sons, we strive to provide high-quality products and services. However, if you’re not satisfied with your purchase, we offer the following return and exchange policy:

Return Policy:

• Returns are accepted within 7 days from the date of delivery.
• Products must be in their original condition, with all tags and packaging intact.
• A refund will be issued in the original payment method, minus any shipping costs.

Exchange Policy:

• Exchanges are accepted within 7 days from the date of delivery.
• Products must be in their original condition, with all tags and packaging intact.
• The customer is responsible for shipping costs for the exchanged item.

Procedure for Returns and Exchanges:

1. Contact our customer service department via call on +92300-1288588 to obtain a Return Merchandise Authorization (RMA) number.
2. Pack the item securely in its original packaging, if possible.
3. Include all original tags, accessories, and paperwork.
4. Ship the item to the address provided by our customer service department.
5. Once the item is received, a refund or exchange will be processed within 5-7 business days.

Exceptions:

• Customized or personalized products are non-returnable and non-exchangeable.
• Products with signs of wear, damage, or alterations will not be accepted for returns or exchanges.

Contact Us:

For any questions or concerns about our Return and Exchange Policy, please contact our customer service department at:

+923001288588
info@saleemandsons.com

Acknowledgement:

By making a purchase from Saleem & Sons, you acknowledge that you have read and understood our Return and Exchange Policy.